Books by Sankarsan Biswas
Sankarsan Biswas
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Ultimate Digital Trust for Governing Service Assurance
Integrate ITIL, ISO Standards, and AI Governance to Engineer Measurable Trust across Modern Digital Services
Sankarsan Biswas
Ultimate ITIL® Version 5 Foundation Certification Guide
The Complete ITIL® Version 5 Foundation Guide to Digital Services, Service Value Systems, Governance, and Continual Improvement
Sankarsan Biswas
Ultimate ITIL® 4 ITSM for AI-Powered Service Management
Practical Strategies for Integrating AI with ITIL® 4 ITSM Practices to Automate Service Delivery and Drive Enterprise-Wide Transformation
Sankarsan Biswas