The Customering Method

From CX Dogma to Customer Science

(Author) Aarron Spinley
Format: Paperback
£29.99 Price: £26.99 (10% off)
In Stock

Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.

Information
Publisher:
Taylor & Francis Ltd
Format:
Paperback
Number of pages:
None
Language:
en
ISBN:
9781032823089
Publish year:
2024
Publish date:
Nov. 1, 2024

Aarron Spinley

Aarron Spinley is a renowned poet known for his collection "Whispers of the Soul," which explores themes of love, loss, and resilience. His lyrical style and deep emotional insight have earned him critical acclaim, solidifying his place as a powerful voice in contemporary poetry.

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