The Customering Method : From CX Dogma to Customer Science

Name: The Customering Method : From CX Dogma to Customer Science
Price: 29,99 GBP
Availability: InStock
ISBN: 9781032823089

(Autor) Aarron Spinley

Formato: Paperback

29,99 Precio: £29,99 (0% off)

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Despite the promise of an enhanced customer experience through new technology, we have witnessed the widespread collapse of consumer trust. This book challenges the preconceptions of the Customer Experience (CX) movement, upturns long-held beliefs in its effectiveness, and offers an alternative approach to customer management.

Information

Editorial:

Taylor & Francis Ltd

Formato:

Paperback

Número de páginas:

None

Idioma:

ISBN:

9781032823089

Año de publicación:

2024

Fecha publicación:

1 de Noviembre de 2024

Aarron Spinley

Aarron Spinley is a renowned poet known for his collection "Whispers of the Soul," which explores themes of love, loss, and resilience. His lyrical style and deep emotional insight have earned him critical acclaim, solidifying his place as a powerful voice in contemporary poetry.