Terms and conditions

Lowell Books LTD Terms and Conditions

Effective from: October 31, 2024


Key Definitions

- "We," "us," "our": Refers to Lowell Books LTD, registered in England with company number 16003373.

- "You," "your": The customer ordering products under these terms and conditions.

- "Product": Any book or related item purchased from us.

- "Working days": Monday to Friday, excluding weekends and public holidays.

About Lowell Books LTD

Lowell Books LTD is a boutique online bookstore operating in the UK, with its headquarters at London. Our website, https://lowellbooks.com, offers a curated selection of books primarily for UK customers.

Contractual Agreement Between You and Us

Upon placing an order, you will receive an email confirmation detailing your purchase. This contract is formalized once we dispatch your items, signifying acceptance of your order and our commitment to fulfill it.

You may cancel any order before receiving the dispatch confirmation. In some cases, a 30-day cooling-off period may apply post-delivery for order cancellations (see “Cancelling Orders” section).

Customer Service

Our team is committed to providing excellent service. For any inquiries or feedback, contact us at [email protected] .

Website Accessibility

We aim to make our site accessible to all users, including those using assistive technologies. We are continuously improving our website to enhance the experience for all customers.

Privacy Policy

Your privacy is crucial to us. Lowell Books LTD follows strict data protection policies, securing personal information with SSL encryption and ensuring compliance with applicable legislation. For more on how we protect your privacy, see our [Privacy Policy link].

Cookies

We use cookies to enhance website functionality and improve your shopping experience. For more details, please review our [Cookie Policy link].

Product Availability

While we strive to keep our inventory up-to-date, certain items may be unavailable at the time of order. If an item cannot be supplied within 30 days, we will contact you regarding cancellation or alternative options.

Age Restrictions

By placing an order, you confirm that you are at least 18 years old and legally eligible to purchase books from our site.

Delivery Restrictions

Lowell Books LTD currently ships only within the UK. For more details on delivery, please refer to our [Delivery Policy link].

Prices and VAT

All prices on our site are listed in GBP and include VAT where applicable. Delivery charges are additional and will be specified at checkout.

Promotions and Discounts

Discounts and promotions apply only to the website. Prices and offers may vary, and any promotions are subject to change without notice.

Payment Information

We accept major credit and debit cards, as well, Stripe and PayPal. Your payment is processed securely at the time of purchase.

Cancelling Orders

You may cancel your order before dispatch confirmation. Additionally, UK customers have a 30-day cooling-off period from the day after receiving their order. See “Cancelling Orders” for more details.

Limitation of Liability

Lowell Books LTD is not liable for any indirect or unforeseeable losses. Our maximum liability will not exceed the purchase price of the products in question.

Severability

If any part of these terms is deemed unenforceable, the remaining terms will continue in full effect.

Governing Law

These terms are governed by English law, and any disputes are subject to the jurisdiction of the English courts.